Automated WhatsApp Booking with GPT-4, Calcom, and SMS Reminders

Overview

This workflow automates the booking process via WhatsApp by integrating GPT-4-powered conversational AI, Calcom scheduling, and SMS reminders. Incoming WhatsApp messages trigger the workflow, which intelligently routes requests using a switch node to either confirm bookings or engage in chat-based assistance.

Key Features

• AI Booking Assistant: Utilizes GPT-4o for natural language booking conversations.
• Prospect Management: Automatically creates and updates prospect records in Google Sheets.
• Real-Time Scheduling: Fetches available time slots and confirms bookings via Calcom integration.
• Memory Buffer: Maintains conversation context for seamless user experience.
• Automated Reminders: Sends SMS reminders to reduce no-shows and improve engagement.

Benefits

• Efficiency: Reduces manual intervention in booking and follow-up processes.
• Accuracy: Minimizes errors by automating data entry and scheduling.
• Customer Experience: Provides instant, intelligent responses and reminders.
• Scalability: Handles multiple booking requests simultaneously.

Use Cases

• Healthcare appointment scheduling
• Service-based business bookings
• Automated lead capture and follow-up

Integrations

• WhatsApp (via webhook)
• GPT-4o (OpenAI)
• Google Sheets
• Calcom
• SMS gateway