Overview
This workflow automates the process of scraping reviews from Trustpilot using DeepSeek and analyzing their sentiment with OpenAI. It is designed to streamline the collection and analysis of customer feedback, providing valuable insights into customer sentiment.
Key Features
- Review Scraping: Utilizes DeepSeek to extract reviews from Trustpilot efficiently.
- Sentiment Analysis: Employs OpenAI to analyze the sentiment of each review, categorizing them as positive, negative, or neutral.
- Data Management: Integrates with Google Sheets to store and manage the extracted data for further analysis.
Benefits
- Time Savings: Automates the manual process of review collection and analysis, saving significant time and effort.
- Improved Insights: Provides deeper insights into customer opinions and trends, aiding in better decision-making.
- Scalability: Easily scales to handle large volumes of reviews, making it suitable for businesses of all sizes.
Use Cases
- Customer Feedback Analysis: Ideal for businesses looking to understand customer sentiment and improve their products or services.
- Market Research: Useful for analyzing competitor reviews and gaining market insights.
Integrations
- DeepSeek: For scraping Trustpilot reviews.
- OpenAI: For sentiment analysis.
- Google Sheets: For data storage and management.
