Overview
This workflow automates WhatsApp chat interactions by integrating Venom Bot with Google Gemini AI and Google Docs, enabling intelligent, real-time responses without relying on the official WhatsApp API.
Key Features
- Processes incoming WhatsApp messages via webhooks and Venom Bot.
- Retrieves and extracts relevant information from a Google Docs-based knowledge base.
- Utilizes Google Gemini AI for advanced natural language understanding and response generation.
- Handles errors gracefully with conditional logic and dedicated error response nodes.
- Sends AI-generated replies back to WhatsApp users instantly.
Benefits
- Delivers 24/7 automated customer support, reducing manual workload.
- Ensures accurate, context-aware responses using up-to-date knowledge bases.
- Streamlines communication, improving response times and customer satisfaction.
- Minimizes operational costs by automating repetitive chat tasks.
Use Cases
- Customer support for e-commerce or service-based businesses.
- Automated FAQ handling and lead qualification.
- Real-time information delivery for marketing campaigns or product launches.
Integrations & Automation
- Venom Bot for WhatsApp messaging.
- Google Docs for dynamic knowledge management.
- Google Gemini AI for intelligent conversation.
- n8n nodes for workflow orchestration, error handling, and webhooks.
This workflow empowers businesses to scale their communication efficiently and reliably.
